PRIVACY POLICY

🔒 Privacy Policy

Effective Date: 06/13/2025

At Lumi + Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Name, billing/shipping address, and contact details

  • Payment information (processed securely via third-party payment gateways)

  • Order history and product preferences

  • Device information, IP address, and browser data (via cookies)

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Communicate with you about your order, updates, or promotions

  • Improve our website experience and product offerings

  • Prevent fraud and ensure platform security

3. Sharing Your Information

We never sell your data. However, we may share information with trusted third parties to operate our business:

  • Shopify (our website platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Email marketing platforms (with your consent)

4. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can disable cookies in your browser settings at any time.

5. Your Rights

If you are located in the EU or UK, you have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent to marketing communications

  • File a complaint with your local data protection authority

To exercise these rights, contact us at support@getmediabuilder.com.

6. Data Security

We take reasonable steps to protect your data, including SSL encryption and secure third-party services. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any changes will be posted on this page with the updated date.

8. Contact Us

For questions about this policy, please contact us at:
📧 support@getmedibuilder.com